Terms of Service

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Welcome to PureAyre India, owned and operated by Oratte Dynamix Pvt. Ltd. (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website [www.pureayre.in] (“Site”) and our products and services. By accessing or purchasing from our Site, you agree to comply with these Terms.

• You must be at least 18 years old to use this Site.
• You agree to provide accurate, current, and complete information when making a purchase.
• You must not misuse the Site by introducing viruses, attempting unauthorized access, or using it for fraudulent purposes.

We strive to display accurate product details, but colors, packaging, or minor specifications may vary slightly due to screen settings or updates in manufacturing.

We reserve the right to modify or discontinue products without prior notice.

• All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
• Payment must be made via secure gateways (e.g., Razorpay, CCAvenue, or credit/debit cards).
• We reserve the right to cancel orders suspected of fraud or non-compliance.
• An order confirmation email will be sent upon successful payment.

• We deliver across India through reputed logistics partners.
• Estimated delivery time is 3–7 business days, or as specified, depending on your location.
• Delays due to unforeseen circumstances (weather, courier issues, etc.) will be communicated via email or SMS.

Orders can be canceled before the order is shipped. After dispatch, cancellation requests cannot be processed.

To cancel an order, email us at support@pureayre.in with your order ID.

Please refer to our Return & Refund Policy.

All content on this Site—including logos, text, graphics, and images—is the property of Oratte Dynamix Pvt. Ltd. and protected by Indian intellectual property laws.

You may not copy, reproduce, or distribute our content without written permission.

We are not liable for:

• Any indirect or consequential loss resulting from product use or misuse
• Delay or failure due to causes beyond our control
• Allergic reactions or sensitivities (customers are advised to check product ingredients before use)

Our total liability under these Terms shall not exceed the purchase price of the product involved.

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Patna, Bihar.

For any concerns or inquiries regarding these Terms:

Email: support@pureayre.in

Address: Oratte Dynamix Pvt. Ltd., C 7, Road No. 7, Srinagar, Patna - 800025, India